The Pillar Courses are divided into modules, each with its own learning objectives. To help you fully grasp the material, each module is broken down into topic areas and includes knowledge checks to gauge your understanding. Please note that modules cannot be purchased individually.

The course content is designed to build on previous knowledge. We recommend that all learners will start with Module 1 of the course series. Once a module is launched, the next module will become accessible. 

Each module includes voiceover narration to complement what is viewed on the screen. Learners may be prompted to interact with the content, to review more information, and/or to respond to questions.     

Each Pillar Course offers continuing education (CE) credit based on the estimated time needed to complete it. For example, if a course is worth 5.5 CE credits, it should take around 5.5 hours to finish. The total time estimate includes all activities such as listening, reading, completing required interactions  and knowledge checks. However, this is just an average estimate—some learners might complete the course faster or slower than the given time.

Once a learner successfully completes all the modules of a Pillar course and submits the required course evaluation, a Certificate of Completion will be made available for download and printing. 

At this time, we only accept credit card payments for SMRP Training Academy courses.

Once your transaction has been approved and processed, the purchaser will have access to the course(s) within 5 to 10 minutes of receiving the purchase confirmation. An SMRP login (email address and password) will be required. Click on the Learner Guide, found here, for step-by-step instructions to access content.   

Learners will have access to purchased content for 120 days (4 months) from the date of purchase. A learner can request a one time 2 month extension if purchasing the Pillar Bundle. 

Extension requests must be sent to training@smrp.org. No requests will be taken over the phone. 

Refund requests must be sent to training@smrp.org. No requests will be taken over the phone.  A refund, minus a $25 administrative fee will be granted under the following conditions:  

• Refund request is received within 10 business days of purchase and,  
• If the first module has not been started, or if started, no more than 15 minutes have been spent in the course. The time-in-course limit will be strictly adhered to.